Balanced Scorecard is a technique to ensure you exam your organization holistically, as a system.
Four Perspectives:
1. Perspective: _____ . Description: _____ .
2. Perspective: _____ . Description: _____ .
3. Perspective: _____ . Description: _____ .
4. Perspective: _____ . Description: _____ .
A Balanced Scorecard should include both lagging and leading measures.